theteam@theeducationhub.org.nz
Postal Address
The Education Hub
110 Carlton Gore Road,
Newmarket,
Auckland 1023
Here’s a selection of frequently asked questions. If you can’t find what you’re looking for here, please email us and we’ll get back to you as quickly as we can.
The research reviews are created by academic researchers or our staff at The Education Hub. All of the people working on the research reviews have substantial experience conducting educational research and many have also been practicing teachers. We are also considering creating some of our content in collaboration with other organisations.
If you are a New Zealand teacher, you are welcome to use and share our resources with other teachers and within your school.
For all other uses, please see our Terms of use.
We are constantly creating new content and the research guides that you cannot access are still under development.
All our topics have been chosen through extensive consultation with our stakeholders, primarily school leaders and teachers but also researchers and others involved in education. If you would like to propose a topic or area, please do send us an email: enquiries@theeducationhub.org.nz
We are always on the look-out for teachers or schools who are applying research in practice and who are engaged in innovative approaches and activities. Often it is members of the educational community who recommend that we connect with particular teachers and schools. If you, or someone you know, are involved in innovative and evidence-informed practice, we would love to hear from you. Please email: enquiries@theeducationhub.org.nz.
We keep your details private and do not share them with any third parties. We collect your details so that we are able to continue to provide resources in this way, which is largely financed by our generous supporters. We will only send you our newsletters, information on up-coming events, and share new content that we are releasing. You can read our privacy policy here.
Please check you have registered with us previously. If not, you will need to Create an account from the Login page.
If you have registered previously, but forgotten your password, simply select Forgot my password below the login fields, and follow the reset link that will be emailed to you.
If the user name or email address you have used is not recognised by our system, you may have registered under a different email address previously. Please try that email address instead, or choose Create a new account.
If you don't receive a reset link, please check your other email accounts as you may have registered with a different one.
If you still cannot log in, please contact us for support.
It may take a couple of minutes to receive a password. If it still hasn't come through, please try choosing Forgot my password and see if it comes through this time.
If the problem persists, please contact us as there may be a technical issue.
Select Forgot my password when you try to log in, and follow the reset link that will be emailed to you.
If the user name or email address you have used is not recognised by our system, you may have registered under a different email address previously. Please try that email address instead, or choose Create a new account.
If you don't receive a reset link, please check your other email accounts as you may have registered with a different one.
If you still cannot log in, please contact us for support.
A 12-month webinar subscription will give you access to all live webinars scheduled within your subscription period, PLUS access to our entire archive of over 100 webinars for that period. We will host some free webinars throughout the year, but the majority will only be available to those with a subscription.
Go to our webinar subscriptions page to make your purchase.
It has become increasingly challenging to rely on philanthropic funding to cover most of our costs. To protect the future viability of The Education Hub, it is necessary for us to charge users for some of our premium content.
An annual subscription to access all of our live and recorded webinar content for 12 months costs NZ$69+GST per person, with group discounts availalble. Alternatively, you can buy access to a single live or recorded webinar for NZ$19.95+GST per person.
See our webinar subscriptions page for details.
Group discounts are by size: 15% for groups of 2-10 people, 20% for groups of 11-25 and 25% for groups of 26+ people. When you have bought the group subscription, you will be directed to a sign-up URL, and you simply invite all the participants to join the group by sharing that URL with them. There's a pre-populated email to help you do that.
Your group members can then log in using their existing account on The Education Hub for their subscription, or create a new account if they don't already have one. Please note, the group's subscription will start on the date of purchase, regardless of when each person joins the group, so it's important to share your sign-up URL as soon as you've made your purchase.
You can purchase a subscription at any time, and your subscription will be valid for 12 months from the date of purchase. Go to our Webinar subscriptions page for more information.
Yes! When you have bought a webinar subscription for other people, you'll get access to a sign-up URL, so you can invite them to join your group using their existing login on The Education Hub, or by creating a new account if they don't already have one. They will then have access to the content for the duration of your subscription. Please note, the group's subscription will start on the date of purchase, regardless of when each person joins the group, so it's important to share your sign-up URL at the outset.
In this situation, you can remove a teacher's access to the webinars, and apply that subscription to another teacher. Our team will be notified of changes.
We have endeavoured to keep the cost of a subscription affordable and our pricing is significantly below market rate. If you do not have a subscription, you will still be able to access a substantial amount of content for free via The Education Hub platform, and we will host some free webinars throughout the year.
We keep your details private and do not share them with any third parties. We collect your details so that we are able to continue to provide resources in this way, which is largely financed by our generous supporters. We will only send you our newsletters, information on up-coming events, and share new content that we are releasing. You can read our privacy policy here.
Please check you have registered with us previously. If not, you will need to Create an account from the Login page.
If you have registered previously, but forgotten your password, simply select Forgot my password below the login fields, and follow the reset link that will be emailed to you.
If the user name or email address you have used is not recognised by our system, you may have registered under a different email address previously. Please try that email address instead, or choose Create a new account.
If you don't receive a reset link, please check your other email accounts as you may have registered with a different one.
If you still cannot log in, please contact us for support.
It may take a couple of minutes to receive a password. If it still hasn't come through, please try choosing Forgot my password and see if it comes through this time.
If the problem persists, please contact us as there may be a technical issue.
Select Forgot my password when you try to log in, and follow the reset link that will be emailed to you.
If the user name or email address you have used is not recognised by our system, you may have registered under a different email address previously. Please try that email address instead, or choose Create a new account.
If you don't receive a reset link, please check your other email accounts as you may have registered with a different one.
If you still cannot log in, please contact us for support.
Questions are collated and evaluated by The Education Hub. We then try to find a researcher who would be able to answer your question. Wherever possible, we will provide resources for popular topics.
We are always looking for interesting, high-quality and relevant research and practice to share. If you have research or practice that you would like to share with others, please send us an email: enquiries@theeducationhub.org.nz.
We are always seeking feedback and ideas from our stakeholders. Please send us an email: enquiries@theeducationhub.org.nz.
Most of our events are video-recorded and shared online – you'll find them in the Webinars section of our website. We also are hoping to start holding events around New Zealand in the near future. If you would be interested in hosting an event, please send us an email: enquiries@theeducationhub.org.nz
The research reviews are created by academic researchers or our staff at The Education Hub. All of the people working on the research reviews have substantial experience conducting educational research and many have also been practicing teachers. We are also considering creating some of our content in collaboration with other organisations.
If you are a New Zealand teacher, you are welcome to use and share our resources with other teachers and within your school.
For all other uses, please see our Terms of use.
We are constantly creating new content and the research guides that you cannot access are still under development.
All our topics have been chosen through extensive consultation with our stakeholders, primarily school leaders and teachers but also researchers and others involved in education. If you would like to propose a topic or area, please do send us an email: enquiries@theeducationhub.org.nz
We are always on the look-out for teachers or schools who are applying research in practice and who are engaged in innovative approaches and activities. Often it is members of the educational community who recommend that we connect with particular teachers and schools. If you, or someone you know, are involved in innovative and evidence-informed practice, we would love to hear from you. Please email: enquiries@theeducationhub.org.nz.
Postal Address
Contact Us
theteam@theeducationhub.org.nz
Postal Address
The Education Hub
110 Carlton Gore Road,
Newmarket,
Auckland 1023
Donate
The Education Hub is a registered charity, making you eligible for a tax refund of up to a third of your donation.
New Zealand registered charity number: CC54471
© The Education Hub 2026 All rights reserved
We value your privacy and are committed to protecting your personal information. The data you provide on this form will be used to keep you informed about our latest news, updates, and promotional offers. Rest assured, your information will be handled in strict accordance with the General Data Protection Regulation (GDPR). Your data will be stored securely, and you have the right to access, correct, or delete your information at any time. For more details, please review our Privacy Policy or Terms of Service.